My professional life has been spent in user experience strategy and design. When we moved into short-term rentals, that focus came with us. We work to anticipate what guests want, deliver it, and create of delight by exceeding their expectations.

Nowhere has that mattered more than in the bathroom and the bed. Seasoned travelers have told us our properties are among the best experiences they've had, and again and again they asked where we bought our amenities and linens. That was the signal the products meet the standard.

The Ritual Collection is that setup, made available to other hosts: tested across four houses and more than 500 guest nights, with a 5.0-star rating and a perfect 5.0 cleanliness score.